Venue Manager – Waterford South

  • €49000 - €50000
  • Hospitality
  • Cork, Waterford
  • Full Time
  • Posted 2 weeks ago

Venue Managers Job -Waterford South

We are looking for a strong, passionate leader experienced in Venue /Entertainment Operations Management.

Our client is a Fantastic well-Branded company who are growing and are one of the best companies to be part of.

They are looking for a Venue Manager/ General Manager to join their team.

Experience in Hotel/ Venue Management or Event Operation Manager, Retail Store Managers within the hospitality/ Retail sector, is required.

This is a fantastic opportunity to develop your career

Job Goal:

The Venue Manager is responsible for:

  • The overall operational management of the Venue and the attainment of business targets;
  • The customer service approach that will be implemented across the Venues to ensure that all members and guests feel entertained and valued;

  • Maximising the financial performance of the business;

  • Compliance with legal and company guidelines in relation to such areas as Health and Safety, gaming requirements, etc.

General Responsibilities:

Operational:

  • Monitor and evaluate the performance of the venue and report any variances to the Senior Management Team

  • Work with Marketing and Product to review and implement policy and promotional tactics to gain market share from competitors

  • Implement marketing activities to improve admissions, as agreed in the Promotional brief, as signed off by Marketing

  • Responsible for all communication within the Venue

  • Utilise the Venue management diary to ensure that all necessary information is passed on to the next duty manager

  • Reviewing and monitoring the payroll system

  • Advocate and uphold all company Health & Safety policies and procedures, including emergency evacuation procedures

  • Ensure that all fire procedures are followed, including the implementation of daily and weekly fire checks

  • Ensure that all customers have an exceptional experience on every visit in line with our Mission Statement

  • Achieve continuous improvement in customer service beyond the minimum laid down by the company

  • Ensure that the team maintains a high profile and presence to customers

  • Engage with customers to create a warm and hospitable environment

  • Deal with customer inquiries and be able to provide information about all departments within the Venue

  • Ability to manage and develop a positive and productive management team

  • Strong customer orientation

  • Ability to implement change for the improvement of the business

  • Problem analysis and resolution at a functional level

  • Dynamic, high-energy team player

  • Excellent time management skills and highly organised

  • A mature approach and professional presentation

  • High level of computer literacy: Microsoft Office, Excel, PowerPoint, Word

If you have the desired experience and skills and would like to apply for these Venue Manager jobs with an established and growing Venue Group, please apply via the form below or click “Apply”.

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